Shipping Policy

Shipping Policy

At Vibe Quiltz, we are dedicated to dispatching our high-street collections to clients across the globe. Below are the structural logistics and timelines governing our shipping network.

Shipping Methods & Delivery Timeframes

• Complimentary Shipping: We proudly offer free standard tracked shipping worldwide on all qualifying orders.
• Order Processing: Consignments are typically processed, packaged, and dispatched from our regional warehouses within 1–3 business days following clear payment confirmation.
• Estimated Delivery: International delivery generally requires 7–20 business days, heavily contingent upon the specific destination country and local customs clearance processing speeds.

Shipping Destinations & Accuracy

We ship internationally to most global destinations. It is the client's strict responsibility to provide a complete, precise, and accurate delivery address. We cannot assume liability for shipping delays or lost packages arising from inaccurate address entries or protracted customs hold-ups.

Consignment Tracking

Once your package leaves our fulfillment facility, an automated email containing your carrier tracking number and digital look-up links will be immediately forwarded to your inbox.

Lost or Damaged Shipments

In the rare event that your package is lost in transit or arrives in a damaged state, please contact our support desk at service@jcplimited.com within 30 days of the projected delivery date. Our logistics department will launch an immediate investigation with the carrier to resolve the matter.